YOUR INVOICE
Essentials you need to know about your invoice
UNDERSTAND YOUR INVOICE
Invoices are required when sending shipments, not documents. The invoice is used to clear customs and should contain accurate information that corresponds to the contents of the shipment and the air waybill (AWB). Take a closer look at the details required in your shipping invoice.
Useful Information For Accurately Filling in Your Invoice
Remember, you are responsible for creating your air waybill and shipment invoice – they're your official declaration. While DHL Express is here to help with tips, advice, and guidance, we can't create these documents for you.
The invoice plays a crucial role as a supporting document for the value declared on the air waybill. It provides important information about the contents and value of the shipment, serving as a key reference for customs and regulatory purposes.
Take advantage of the convenience offered by MyDHL+ to easily create an invoice for your shipment. With the user-friendly features of MyDHL+, you can generate a professional invoice tailored to your specific needs and requirements.
To facilitate efficient processing and avoid delays during customs clearance, it is essential to keep your invoice easily accessible throughout the shipment. Avoid sealing the invoice within the box and instead affix it securely to the exterior or place it in a clear plastic sleeve, ensuring its visibility and accessibility.
When shipping multiple items, it is important to provide a comprehensive breakdown of each individual item on your invoice. This breakdown should include accurate descriptions, quantities, unit prices, and the total value for each item, enabling clear documentation and facilitating customs procedures.
In the case of shipping a used or personal item, it is important to declare the original value of the item on both your invoice and air waybill. However, make sure to explicitly indicate that the item is used or personal to provide clarity and transparency to customs authorities, ensuring compliance with relevant regulations.
As a DHL Express account holder, you will be issued invoices daily. We provide a dedicated payment tool to handle them, as well as offer custom payment options to cater to your specific business needs. Click here to learn more about Billing and Payment.
BROWSE SHIPPING GUIDES
Unsure or curious about other aspects of shipping with DHL? Browse more shipping guides.
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