supplies and packaging
Your shipments can travel thousands of miles through DHL's sophisticated global network. To ensure they reach their destination in the same condition as they left, it is important to pack them correctly. Not sure you have the right kind of supplies at home? DHL provides FREE PACKING SUPPLIES to business account holders. Order packaging online and have it delivered to your doorstep within 2 to 3 working days.
Types of Packaging
Choose a DHL envelope, a flyer bag, or a box to accommodate your shipment's type and size.
Envelopes
A cardboard envelope is best for sending a single document that’s under 24 pages long or not heavier than 500g.
Flyer Bags
A plastic flyer bag is suitable for carrying up to 3kg of documents or other small items. Two sizes of bags are available - standard and large - for shipments of up to 2kg and 3kg, respectively.
Boxes
DHL boxes are available in 7 different sizes and 2 different shapes – square and tube. Use a suitable box to fit in goods that range in weight from under 1kg to 25kg.
Packing Guide
Packing your DHL shipments is as easy as following these simple steps. Download our detailed guide if you have non-standard goods or want to know more.
Step 1: Choose
Choose a suitable packaging type based on your shipment's size, regulations, and packaging cost. Order free supplies from DHL or use your own.
Step 2: Pack
If using a box, place your items in the center, at least 6cm away from the external walls or corners. Fill empty space with bubble wrap, crumpled paper, or other suitable material. If using envelopes or flyer bags for small items like CDs, make sure they are cushioned or padded.
Step 3: Seal
Use pressure-sensitive tape, such as brown plastic, electrical, or duct tape of at least 48mm width. Seal your box along the center seam and then along the edges.
Step 4: Label
Fix the shipment label securely on the top surface of the box, envelope, or flyer bag. When you print a label, two copies are produced - a transport one and an archive one. Put the transport one on your packaging and the archive one inside - this will help us identify your shipment if the transport label is detached or damaged.
BROWSE RELATED TOPICS
Unsure or curious about other aspects of shipping with DHL? Browse shipping guides or learn more about DHL services and tools.
NEED ASSISTANCE?
Use the most convenient channel to talk to DHL Experts.
Available channels
- Call +32-2 715 50 50 during working hours.
- Complete an online form and expect a reply via email within 24 hours.
- Add our DHL Express WhatsApp number +32 2 899 47 77 to your contacts and start a WhatsApp chat. Available 24/7.